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Network connectivity testing

The Network connectivity page can be used for troubleshooting issues that arise because of problems in the network between the MCU and a remote video conferencing device being called (or a device from which a user is attempting to call the MCU).

The Network connectivity page enables you to attempt to 'ping' another device from the MCU's web interface. The results show whether or not you have network connectivity between the MCU and another device. You can see from which port the MCU will route to that address. For a hostname, the IP address to which it has been resolved will be displayed.

To test connectivity with a remote device, go to Network > Connectivity. In the text box, enter the IP address or hostname of the device to which you want to test connectivity and click Test connectivity.

For each successful 'ping', the time taken for the ICMP echo packet to reach the host and for the reply packet to return to the MCU is displayed in milliseconds (the round trip time). The TTL (Time To Live) value on the echo reply is also displayed.

Related topics

• Configuring network settings